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Read Before Purchase:
Banners are the only graphics that will be designed in this package. After you purchase your maintenance package a design form will be emailed to you that will give me insight into your banner needs. Please fill that form out with every detail necessary for your website and email it back to firstname.lastname@example.org.
Turn Around Times:
Please allow up to 4-6 days for your website to be completed. Bossy Marketing’s business hours are Monday-Thursday 9:00 am to 4:00 pm eastern. During high volume times, turnaround days can be extended, you will be contacted if you order during a high-volume time.
You are issued 3 FREE edits during your initial purchase. Once you receive your first banner preview every email edit list is considered 1 (one) edit. Make sure to specify each and every edit needed in those first 3 edit emails. If you still need revisions after the first 3, you can contact us, and we will create an invoice for $15 (fifteen). If we notice that you are over your 3 (three) edit limit, we will alert you and ask if you’d like to purchase a new set of edits. Please be aware that any edits over the initial 3 will push out the turnaround time. Turnaround time depends on the number of edits needed and communication between us.
Refund Policy:Bossy Marketing DOES NOT ISSUE REFUNDS once work has started on a project or after you have received your project files. If you feel as though you need to file a dispute with Shopify, QuadPay, PayPal, or your bank, we will stop all work on your project, and you will not receive any work completed by Bossy Marketing. If there is a clerical or design error (spelling, wrong file, etc.) on our behalf, please allow us to fix it before disputing charges or attempting to receive a refund.