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Read Before Purchase:
Once you purchase your bundle a design form will be emailed to you to outline the design needs for each element of your bundle. Please send your logo in .PNG format to firstname.lastname@example.org
Turn Around Times:
Please allow up to 15-25 business days for your graphic bundles to be completed and 4-7 weeks for bundles including websites and printed materials. Bossy Marketing’s business hours are Monday-Thursday 9:00 am to 4:00 pm eastern. During high volume times, turnaround days can be extended, you will be contacted if you order during a high-volume time.
You are issued 3 FREE edits during each portion of your bundle. Once you receive your first logo preview (after a font is selected) every logo email edit list is considered 1 (one) edit and so on for each element of your bundle. Make sure to specify each and every edit needed in those first 3 edit emails. If you still need revisions after the first 3, you can contact us, and we will create an invoice for $15 (fifteen). If we notice that you are over your 3 (three) edit limit, we will alert you and ask if you’d like to purchase a new set of edits. Please be aware that any edits over the initial 3 will push out the turnaround time. Turnaround time depends on the number of edits needed and communication between us.
Bossy Marketing DOES NOT ISSUE REFUNDS once work has started on a project or you have received your project files. If you feel as though you need to file a dispute with Shopify, QuadPay, PayPal, or your bank, we will stop all work on your project, and you will not receive any work completed by Bossy Marketing. If there is a clerical or design error (spelling, wrong file, etc.) on our behalf, please allow us to fix it before disputing charges or attempting to receive a refund.